ShareFile – Not able to open / download documents to phone

Recently I was having an issue where ShareFile was unable to open any documents specifically from a Windows Phone.

I found the solution was to log in to the admin interface for ShareFile

Then under the Admin menu > Configure Device Security

Select the following option:


(note this will reduce the security of files within your ShareFile instance)

After this documents were accessible as follows:


Password Problems

Many organisations have policies which require passwords to be changed on a fairly regular basis, this just confuses me due to it resulting in people writing down their password on a sticky note and placing it on their desk and the reasoning for this is:

I forget it if its not written down

Which is understandable but is a pretty large security risk. I believe rotating passwords aren’t secure but a easy to remember secure password is and if its linked with 2 step verification using something like Google Authenticator then there shouldn’t be any security risks since most modern “hacking” is gathering information from insecure databases or plain simple social engineering.

Most very large scale organisations have realized this, for example think of a website which forces you to rotate your password and it is clear that people have already figured it out that it doesn’t really increase security in any way.

Blackberry Complaint

So since this is my blog I’m going to complain about one of the major annoyances for me to work with.


These phones may have been good back when we didn’t have the fantastic smartphones that we have today, but using them now its ridiculous, I remember when I was going into the industry people said to me

Blackberrys are the only phones that support exchange

Absolute nonsense, they don’t even natively support Exchange ActiveSync the protocol that all other smartphones today use and Windows mobiles have used for years, no you require a BES server running to hook them up to your mail server, which is an unnecessary step today.

These phones are slow, have a low resolution screen and a keyboard which isn’t really that much faster than a touch keyboard, let alone a hardware keyboard on motorola phones, they have a poor menu system and really I just don’t want to see people buy them until they hopefully sort things out with OS 10, even by then though we will still probably have better mobile operating systems on Android, Windows Phone and even iOS.

Its a shame they didn’t adapt to the market in time because we probably could of had a decent product but really RIM have only let themselves slowly die as a company.

Windows 8 Thoughts

I’ll start this random blog of things to type out with a hot topic currently buzzing around the IT spectrum:

Windows 8

This operating system at the moment is at the center of discussion for most people into technology wondering why on earth they would make such radical changes to their user interface, why force people onto this “tablet” interface? keep a desktop OS for the desktops etc.

I will start by saying I like Windows 8, I think its a fantastic upgrade from Windows 7 with performance boosts everywhere, fantastic features such as native ISO mounting, a task manager that’s updated to reflect modern times and synchronization of settings across machines and simple to use RAID functionality built in. The new “metro” interface that was made to replace the start menu and be the main screen for tablets using the OS is the biggest change for the system.

The hatred is towards how it throws out the formula of the standard desktop windows setup we’ve known and loved for years on end but I really do wonder why can’t people ask themselves what they still use the start menu for in windows, in my opinion it hasn’t been relevant since Windows 7 since most people just press start or the windows key, type what they want and press enter. That functionality has only been improved in Windows 8 so why the complaints?

In fact if you use the metro interface as a way to catagorise your applications it can be quite useful, more useful than the old start menu where you had hundreds of folders taking up half your screen.

I must admit it does feel silly using many of the full screen applications on your desktop PC that were clearly designed with tablets in mind but the only reason that this is here is to create consistency between operating systems for the inevitable merging of mobile and desktop platforms, this is a step towards that and is a risk but a neccesary risk. I wouldn’t be surprised if Windows 9 worked as Windows Mobile 9 aswell.

They should if I’m honest have improved the way metro applications work on a desktop interface since the full screen stuff really doesn’t work on a full screen, id much prefer a resizable window but if im honest I don’t see myself using those “apps” myself, at least not with a desktop.


The other big common complaint is the store, where PC gamings figureheads have publically complained that this will only harm PC gaming, really its just them being afraid of another distribution platform challenging them but really its not thrown in your face at all and is purely optional, Steam still runs fine on Windows 8 along with many other PC games infact they may run even better due to all the performance optimizations that come with the operating system.

The operating system aswell is cheap which I imagine is a move to mass market the operating system rather than really only sell it through OEM and Business licencing, Microsoft probably want you using their services more than others now similar to Googles approach to technology and this can only be seen through recent rebranding and restructuring their software lineup with subscription based Office, online Outlook with far less advertising and limits than before and Skydrive linked into the operating system, aswell as local usernames easily synced up with Windows ID accounts.


Overall I think there is far too much moaning and not enough trying with this OS and the proof of the pudding is in the eating so people really should try it for more than 5 minutes before judging it on a completely optional frontend GUI.